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EXPERIENCE LEAD (PRODUCT DESIGN)

I design AI products, design systems, and the teams that ship them.

13 years building end-to-end product experiences across AI, SaaS, edtech, fantasy sports and proptech - from first principles to polished pixels, and from founding designer roles to multi-team leadership.

I don't just design interfaces - I build the systems, culture, and clarity that let teams deliver great ones.

13+

Years of progressive product design leadership

40%

Delivery efficiency gained through design systems

200+

Designers mentored globally

26%

User growth driven through UX redesign

MY APPROACH

My work lives at the intersection of research, systems, and strategy. I have spent 13 years in environments where design had to prove its value before it earned a seat at the table - which means I learned to move fast with evidence, speak the language of product and engineering, and build infrastructure that outlasts any single project.

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I have been the first designer hired at a startup - Ohmer Canada Ltd., the person who spent 8 months advocating for product design to be involved in a major platform redesign at OCAS, and the designer who rebuilt an entire product's design files from scratch because none existed at OwnersBox. These experiences didn't just build my skills - they built my conviction that good design isn't only about what you make. It's about how you navigate constraints, build trust with evidence, and ensure your work actually ships and sticks.

01

Start with problem, not the pixels

Every design decision begins with understanding the user's real situation and the business's actual constraint not pixels.

02

Build systems, not one-offs

Scalable components, clear documentation, and consistent patterns let teams move faster without losing quality.

03

Measure, iterate, improve

Design decisions live or die by data. I use A/B testing, usability benchmarks, and continuous discovery to validate before committing.

WHAT I BRING TO EVERY ROLE

End-to-End Product Design

Discovery through delivery - research, IA, interaction, visual, and handoff.

Accessibility & Inclusion

AODA/WCAG/ADA compliant design from component level to product level.

DesignOps

Workflow optimization, tooling, documentation, and team enablement.

UX Strategy & Discovery

Shaping roadmaps, defining success metrics, and validating before building.

AI-Powered Experiences

Conversational UX, AI state design, and trust-building interfaces.

Design Systems

Architecture, governance, adoption, and evolution across multi-product orgs.

Team Leadership

Scaling design teams, mentoring designers, fostering collaboration across product, engineering, and business stakeholders.

UX Research

Leading user research initiatives, gathering insights, and translating findings into actionable design improvements.

Data-Driven Design

A/B testing, usability metrics, and experimentation to guide decisions.

Projects

FEATURED WORK

Image by todd kent

- Strategy and End to End Design -

Ohmer App

AI Real Estate Platform

Role: Experience Lead (Founding Product Designer)

Designed Ohmi: an AI conversational assistant for natural-language property search using real-time MLS data - and the full product experience from scratch.

Team Collaboration Meeting

- Redesign -

iLead

Role: Product Designer

Full redesign of an enterprise leadership simulation - 21% adoption increase, 4.45/5 rating, and 94.32% recommendation rate at launch.

UI Design Elements

- End to End Design -

OCAS Design System

Role: Senior Product Designer

Built a token-based, Storybook-integrated design system that reduced design-to-development back-and-forth by 80% and cut screen design time in half.

Cover.png
Image by Marcos  Moraes

- Strategy and End to End Design -

Ownersbox

Role: Senior UI/UX Designer

Full redesign of a fantasy sports platform built from zero (no source files) - drove 26.2% user growth and 96.4% satisfaction in 8 months.

Ownersbox laptop mobile.png
Brainstorm

- Design Sprint -

Design Thinking

A simulation which helps learners change the way of approaching

problems and problem-solving

DT.png
Image by Mohamed Nohassi

- Strategy and End to End Design -

AI Program
Discovery Chatbot

Role: Senior Product Designer

Designed an AI-powered chatbot that reduced student support tickets by 35%, cut program search time from 6 minutes to 2.5 minutes, and improved satisfaction by 60%.

Image by Porter Raab

- Strategy and Redesign -

Ontariocolleges.ca

Role: Senior Product Designer

Led UX strategy and research that overturned a branding-led redesign - validated through A/B testing with college partners and adopted as the foundation for Ontario's college application platform.

Ontariocolleges laptop.png

DESIGN SYSTEM EXPERTISE

Architecture & Governance

Built systems from zero at Ohmer, OCAS, and OwnersBox. Defined token structures, naming conventions, versioning, and adoption governance that teams actually use.

Figma Advanced Systems

Deep expertise in Variables, Auto Layout, Component properties, and scalable library architecture - including multi-brand and multi-theme configurations.

Developer Handoff & Adoption

Structured handoff processes with Storybook integration, Zeplin documentation, and engineering collaboration rituals that reduce back-and-forth by up to 40%.

Accessibility by Default

Systems built with WCAG, AODA, ADA compliance baked in - not bolted on. Token-level color contrast, semantic component structure, and inclusive interaction patterns.

DesignOps & Workflow

Established review cadences, documentation standards, and tooling decisions that scale design capacity without proportionally scaling headcount.

AI-Ready Component Systems

Designed component libraries for conversational UX, AI status states, and dynamic content - patterns that don't yet exist in most design system libraries.

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